Bookstore Returns Policy
MUST HAVE ORIGINAL RECEIPT TO RETURN OR EXCHANGE ANY ITEM.
TEXTBOOKS – The Last day to return Spring textbooks is January 21st, 2014. ONLY IF A CLASS IS DROPPED will we accept returns from Jan. 22 - 28 and this requires verification with bookstore staff. Late starting classes have variable return times. The last day to return these textbooks will be the same date as the last day to drop for a full refund. You must have your original receipt and textbooks must be in the same condition as date of purchase. This includes original wrapping and packaging. E-books are returnable as long as the activation code has not been used.
MERCHANDISE & CLOTHING Returns may be made up to 15 days from the purchase date. Returns for web orders must be post-marked within 15 days from the purchase date. Original receipt must be presented at the time of the return. Electronic merchandise and software must be returned unopened. Merchandise and clothing must have its original tags and packaging intact in order to receive a full refund.
All SALE priced items or discounted items are final sales, no returns will be accepted on discounted items.
IF YOU PAID WITH A CHECK, PLEASE NOTE - Checks require 10 business days (2 weeks) to clear the bank. If you are returning textbooks or merchandise bought with a check, a Due Bill will be issued for textbooks returned before the 10 business days. The Due Bill is payable to you after 10 business days.
Refunds reflect your original method of payment.